Approved customer access
KYC-based approval, account access and multiple shipping addresses.
PROJECT EXPERIENCE / Web & mobile
B2B ordering & loyalty
An approved-customer ordering application with catalogue, inventory and membership rewards.
THE BUSINESS CHALLENGE
The process behind the project.
A distributor needs an ordering channel for verified business customers, with stock availability, delivery-area controls and configurable membership rewards.
OUR CONTRIBUTION
The application scope connects a hybrid mobile app to APIs and an administration portal. Customer access, order management and loyalty rules are maintained centrally.
FUNCTIONAL SCOPE
How the pieces fit together.
Catalogue & orders
Category browsing, product variations, available stock, ordering and order-status tracking.
Membership rewards
Configurable reward percentages for defined membership tiers and redemption in future orders.
Distribution controls
Inventory administration, delivery-area restrictions and delivery charges based on postal codes.
ILLUSTRATIVE WORKFLOW
From input to action.
- Approve customer
- Browse & order
- Process fulfilment
- Track rewards
Scope in context
This is a single-business B2B ordering model. Multi-seller registration and warehouse in/out management were not in the estimated scope.
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